Unlimit Mobile Logo

Unlimit Mobile – Terms & Conditions

These Terms and Conditions (“Terms”) apply to all services offered by Unlimit Mobile, a service operated by Zetexa Global Private Limited and its subsidiaries: Zetexa Global Corporation USA and Zetexa Inc., Canada (collectively, “Unlimit”, “we”, “us”, or “our”).

By accessing our website, mobile applications, or purchasing our products, you (“you,” “your,” “user,” or “customer”) agree to be bound by these Terms.

Unlimit Mobile offers prepaid eSIMs and Virtual Phone Numbers (DIDs). Our services can be purchased through:

All transactions are processed securely via trusted payment gateways:

  • Stripe
  • Accepted payment methods: Credit/Debit Cards and others provided by the above platforms
  • All payments are processed in USD ($)

Customers are responsible for ensuring their device is eSIM-compatible and network-unlocked. Compatibility varies by carrier and country. A compatibility list is available at checkout but may not include the latest released models. By confirming compatibility, customers acknowledge full responsibility for their device’s eligibility.

Your contract with Unlimit Mobile begins upon successful checkout via our website or app. You must follow the activation instructions provided in your “My eSIMs” section. If no active data plan is present or if the eSIM is deleted from your device, the service will be considered terminated.

Unless specified otherwise, all prices are inclusive of VAT. Customers cannot offset claims against Unlimit unless the claim is legally uncontested or affirmed by court order.

  • You’ll find your purchased eSIM under “My eSIMs” in your Unlimit Mobile account
  • A confirmation email will be sent after purchase
  • Installation instructions are accessible only through your account

We strive to provide accurate and up-to-date information, but Unlimit Mobile makes no guarantees about the completeness, reliability, or accuracy of content on our website or apps. Your use of any information or service is at your own risk.

All designs, content, graphics, and layout on our website and apps are the property of or licensed to Unlimit Mobile. Reproduction without permission is strictly prohibited. Trademarks not owned by Unlimit are acknowledged.

If you access third-party services through our platform, their terms and privacy policies apply. We are not liable for content, functionality, or issues arising from those services.

No person or entity may link to our website or apps without prior written consent from Unlimit Mobile.

We do not guarantee uninterrupted access to mobile networks or services. Network availability may vary by location, device, and third-party factors. Unlimit is not liable for losses due to temporary unavailability.

To the extent allowed by law, Unlimit Mobile and its affiliates are not liable for indirect or consequential damages (including loss of profits). Our maximum liability is limited to $1 or the amount paid for services in the previous 30 days, whichever is higher.

  • India: Services provided by Zetexa Global Private Limited
  • USA: Services provided by Zetexa Global Corporation USA
  • Canada: Services provided by Zetexa Inc., Canada

For questions or assistance, please reach out at support@unlimitmobile.com